Help

Logging into the Learning Management Portal (LMP)

  • If you are logged into your account, look for the product "Learning Management Portal" in the product dropdown
  • If you are not logged into your account, click the Login button in the upper right corner.
Managing Users

Searching for User(s)

Single User Management

  • Adding User:
    • Select Users tab
    • Select "Add Users"
    • Fill out the form noting fields with * are required
    • Select "Add User" to save
    • First time username will be displayed for you to provide to the new user

     

     

  • Editing/Deactivating User:
    • Select Users tab
    • Search for user using search bar
    • Select the appropriate user from resulting list of user(s) returned
    • Edit profile will allow you to edit user details
    • Deactivate will remove the user from the organization
      • If you need the user added back, please contactus

 

 

Multiple User Management

  • Adding Multiple Users
    • Select "Users"
    • Select "Bulk manage users"
    • Select "Download the file template" and at minimum, fill in the * noted required fields. Save spreadsheet
    • Select "Add/edit users" and browse for file to upload
    • Select "Import"
    • Select "Reports" to review bulk upload status. See Reports for more information

     

     

  • Editing Multiple Users
    • Select Users
    • Select Bulk Manage Users
    • Select "Download full roster" and edit users as needed. Save spreadsheet.
    • Select "Add/edit users" and browse to upload spreadsheet.
    • Select "Import"
    • Select "Reports" to review bulk upload status. See Reports for more information
    • Deactivate Multiple Users

     

     

  • Deactivate Multiple Users
    • Select "Users"
    • Select "Bulk manage users"
    • Select "Download full roster" and only leave the users that should be deactivated. Save spreadsheet.
    • Select "Deactivate users" and browse to upload spreadsheet.
    • Select "Import"
    • Select "Reports" to review bulk upload status. See Reports for more information
  • Master Roster Management
    • Note: This action requires a master spreadsheet from the Enterprise HR system or otherwise that has all active users. This action will add, edit and suspend users in one action.
    • Select "Users"
    • Download file template. Use this template to take the HR master list and format data to meet this template.
    • Select "Browse" to upload spreadsheet
    • Select "Master roster update"
    • Select "Import" to start process
    • Select "Reports" to review the bulk actions and related status. See Reports for more information.

 

 

Assigning Courses and/or Supplying Custom Content

Assigning Courses

  • Select "Assignments" at the top of the page
  • Complete the form based on the course information and detail specific to your organization
  • 'View Catalog' for a list of all courses available to be assigned. Includes details of expiration and eligibility of course
  • Type in Course name and the corresponding Course # (also known as Product Code)
  • Assignment name will be the name presented to users in the CE Organizer. Example; New Hire Pharmacists, 2022 Pharmacy Technician Requirements
  • 'Assignment description' (optional) will display additional information to provide the learner an understanding of the requirements of the assignment
  • Make sure to fill in start and expiration dates of the assignment

 

 

Supplying Course Content

  • Use this form if you have internal training material that you wish to consolidate to the LMP for assignments to users.
  • Select "Supplied Courses" at the top of the page
    • Complete the form based on the course information and detail specific to your organization.
    • Upload the course material
    • Determine 'Self-attestation' or 'Quiz'
    • If selecting Self-attestation, provide the text that you wish to display.
    • If choosing 'Quiz' provide the key with questions & answers as to be presented. Passing score to be determined by your organization.
    • Add additional comments or information for TRC Healthcare as needed.
    • Select "Submit"

 

 

Reports

Assignment Status

  • This report provides an overview of assigned courses and related user status. For the date range provided, the report will display which user has completed or not completed the assignment.
  • Select "Reports"
  • Select "Assignment Status"
  • Choose the assignment for reporting
  • Select the date range for the reporting period.
    • For a status of "all time" back date the start date to the assignment start date and run to current date.
  • Select "Run report"

 

 

Assignment Overview

  • This report provides a display of all your assignments. Compare start, due, and expiration dates across assignments. Drill down into which specific courses are assigned.
  • Select "Reports"
  • Select "Assignment Overview"
  • Select whether to include expired assignments. Default is to only show current assignments.
  • Select "Run Report"

 

 

Pre/post-assessment Comparison

  • This report will provide a comparison of scores for learners who have completed the pre- and post- assessments for an RxAdvanced program. Review this report to evaluate improvements in your learner’s expertise in a given RxAdvanced subject.
  • Select the desired RxAdvanced program
  • Select the date range for the reporting period.
  • Select "Run report"

 

 

Assigned Course Status

  • This report provides a display of the one or more courses assigned within an assignment. Drill down to how your users are progressing through the assignment: not started, in progress or complete.
  • Choose the course(s) for status update.
  • Select the date range for the report
  • Run Report

 

 

First-time Usernames

  • This report provides a display of users that have not logged in to access the system. You can also use this report to communicate first time logins to your users.
  • Set date range based upon when users were created.
  • Select "Run report"

 

 

Bulk User Import Activity

  • This report will provide an overview of your bulk update. Review this report to address any errors in the process and review overall status.
  • The most recent bulk activity will display at the top; find your bulk update that you recently processed
  • Review the details in the report
    • Review users that failed; rerun/update as appropriate
    • Ensure all other records were successful

Course Completions

  • This report provides a view into your learners’ completions of any active course in the catalog (except for CE/CME-in-the-Letter and Live CE/CME courses). You can search for courses regardless of whether the course is part of an assignment or not.
  • Provide the course # or name.
  • Select desired date range.
  • Select “Run report”

 

 

User Completions

  • This report provides a view into all course completions for one of your learners for any 365-day period.
  • Provide learner information to narrow results to your desired user(s). This can include one or more of the following: Name, Email Address, Employee ID, and Profession.
  • Set date range.
  • Select “Run report”